Earlier this spring, Johanna Bjenne joined Permian Group as Improvement & Change Director. The new defined role is in line with Permian’s commitment to make operations more efficient and streamlined. Read about Johanna’s work and Permian’s drive for improvement.

"Permian has grown at a rapid speed and with a prosperous outcome. We have established an excellent cultural environment, a solid organization framework and valuable customer relationships. The important question now is to ask, how can we continue to grow from here?” says Johanna Bjenne.

As Permian approaches a team of around 100+ individuals within the organization, the challenge lies in having a sustainable growth, meaning that it is crucial to achieve scalability without compromising Permian´s core values, company culture and wellbeing of customers and employees. According to Johanna:

“Essential factors are efficiency and standardization, giving us the tools to avoid having to reinvent the wheel every time. It is about finding simplicity in our approach, but it also involves being open to challenge our existing processes and finally, exploring new possibilities and dear to change when needed”.

Years of industry insights
Johanna has extensive professional experience from the financial industry and is driven by developing financial businesses and their operations with user-friendly and automated technology. She has previously worked for organizations that were in a similar maturity phase as Permian currently is.

Johanna established more structured and standardized processes and created routine descriptions to transition from previously quite ad-hoc and manual practices to a more automated and scalable business. She collaborated extensively across cross-functional teams and incorporated the usage of modern technical infrastructures. All in line with securing a sustainable growth and a commitment to long-term success.

The balance of standardization

“How much can one standardize? We're not just focusing on selling standard solutions, we're also keen on not compromising the softer values of our business. Each employee and customer is unique, and this uniqueness is particularly pronounced in the financial sector, especially on the private equity side” says Johanna.

Permian’s goal with enhancing the operations is that through these efforts, Permian’s customers will experience higher quality service and more dedicated time for their needs. When resources that were previously allocated elsewhere are freed up, Permian will be able to invest more in quality assurance and to be more present in interactions with customers.

“Furthermore, effective system support plays a pivotal role in streamlining our operations, ensuring that our technological infrastructure functions seamlessly, and freeing up valuable time for continuous improvement and innovation” Johanna says.



Life beyond the office

Permian is delighted to have Johanna onboard, where her dynamic presence is driving projects to success. In addition to her professional prowess, she's an active individual, passionate about sailing, climbing, and always eager to embrace new challenges.